Faqs

The pupillary distance, or PD, is not part of the prescription and is measured by the person ordering your spectacles. If you are purchasing glasses from us, we take this and several other [...]

The numbers on your prescription specify the power (curvature) of the lenses needed to focus light clearly on each retina. You may be near- or far-sighted, have astigmatism, have prism, and/or [...]

Always. You won’t even need to ask! Even when you intend to buy glasses from us, we encourage you to carry a copy of your eyeglass prescription in your wallet in case you ever lose or break your [...]

Please bring any glasses and contact lenses you currently use, a list of your medications, your health card, and insurance documentation, if applicable. If you are on social assistance, please [...]

Believe it or not, children do not need to be able to read a letter or even a picture chart to have their eyes tested.  The doctor can use many other non-invasive tests to assess visual function [...]

The Canadian Association of Optometrists recommends the following schedule for those at low risk: Infants and Toddlers (Birth to 24 months): Infants and toddlers should undergo their first eye [...]

Generally, we are booking routine exams 2-3 weeks out. We do reserve time in the schedule each day, however, to see emergencies such as acute vision loss, trauma, and eye infection. If you are [...]

While it certainly doesn’t hurt to ask, in most instances we are booking appointments 2-4 weeks out. If you require a very specific day or time, your wait may be longer. We would be happy to put [...]

OHIP covers one comprehensive eye exam per year until the day you turn 20.  Those 65 years and older are covered annually when they have a diagnosis of progressive eye disease, and every 18 [...]

We are happy to facilitate your claim by submitting directly to most major plans. Please bring your insurance information along if you would like us to do so, as we do not keep this information [...]